Proliant Server Store Terms & Conditions of Sale

1. Application
These Terms govern the sale by Proliant Server Store to you of Products for which you place an order that is accepted by Proliant Server Store. Note that the Proliant Server Store website is intended for business users only, and any transactions with Proliant Server Store will be treated as such. No other terms and conditions shall apply. Your acceptance of the Products shall be deemed to constitute acceptance of these Terms.

2. Orders
By placing an order you warrant that you are a business user. All orders placed by you are subject to acceptance by Proliant Server Store. Proliant Server Store reserves the right to revise prices, limit quantities, correct errors on its website and refuse orders at its discretion including, without limitation, orders from distributors, dealers and warehouse stores, or orders in a size that are unlikely to be for business purposes.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the Site is incorrect for any reason, we will contact you upon discovery of the error to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price. Should we have fulfilled the order before discovering the error, we reserve the right to take back the goods and refund you the purchase price or charge you the correct amount.

Except as may otherwise be permitted by applicable law, you may not cancel an order which Proliant Server Store has accepted without the agreement in writing of Proliant Server Store, which requirement may be waived by Proliant Server Store from time to time in its sole discretion.

All orders received after 4.30PM will be will not be processed until the next working day.

3. Images & Descriptions
All images used on the Proliant Server Store website are for illustrative purposes only.
All descriptions & specifications are correct to the best of our knowledge, but we will not be held liable should there be any errors.

4. Pricing
All prices shown on the Proliant Server Store website are exclusive of VAT.

5. Delivery
Delivery rates are per order, & our current rates are located in the right hand column of every web page.

For Mainland UK, we endeavour to have your item/s delivered to you 2 working days after payment is received (not including weekends). For orders outside UK mainland, delivery is 2-3 days after payment is received.

Note that oversized or bulky items may require additional delivery time; Proliant Server Store shall endeavour to inform you of extended delivery times at the time you place your order. In any case, Proliant Server Store shall not be liable for any cost or damage caused by late or non-delivery of the Products. Any delay in delivery of the Products shall not give you a right to reject the Products or cancel your order. Proliant Server Store reserves the right to deliver the Products in instalments.

6. Payment
All Products must be Paid In Full before they will be shipped. For security purposes we will only ship to the Billing address If paying by credit card. Proliant Server Store reserves the right, by giving you notice at the time you place your order, to increase the price of the Products to reflect any increase in the cost to Proliant Server Store which is due to any factor beyond its control.

7. Returns
The goods must be unused, complete, in resaleable condition and in their original and unmarked packaging (not resealed with tape). Once the goods have been received back into our warehouse and their condition checked, you will receive a credit for these items. We reserve the right to charge a minimum restocking fee of 25%. All credits exclude original delivery charges, if applicable. You are responsible for the shipping charges when returning the items.
The return of any products, whether correctly or incorrectly supplied, or whether faulty or damaged, may only be made with our prior authorisation. Any attempts to return products to us without following the procedures described above will be rejected.

8. Damaged or Missing Items
Any visible damage to the boxes must be noted when you sign for the delivery & also reported to us within 24 hours. If any items are missing from your order, please also report this to us within 24 hours.

9. Warranty & Condition of Products
Unless otherwise stated, all products supplied by us will be New Retail, New Spares, or HP Renew: all of which come with HP Warranty.
Should any defects arise with any of the New Retail, New Spares, or HP Renew products you have purchased, you will be entitled to the benefits of the manufacturer's warranty or guarantee.
All refurbished products have been repaired where defective, cleaned, & fully tested by our engineering team and come with our own 30 day warranty against any defects that may arise, unless otherwise stated.
Legally, this clause only applies to business customers.

10. Liability
Nothing in these Terms shall exclude or limit Proliant Server Store' liability for fraud or for death or personal injury caused by its negligence or any other liability to the extent that the same may not be excluded or limited as a matter of law. Without prejudice to the previous sentence, Proliant Server Store shall not be liable for any loss of income or profits or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by the negligence of Proliant Server Store, its breach or non-performance or any of its obligations under these Terms or otherwise. These Terms set out the full extent of Proliant Server Store' obligations and liabilities in respect of the sale of the Products. In particular there are no conditions, warranties or other terms, expressed or implied, as to satisfactory quality, fitness for a particular purpose or of any other kind whatsoever, that are binding on Proliant Server Store except as specifically stated in these Terms. Any condition, warranty or other term concerning the sale of the Products, which might otherwise be implied into or incorporated within these Terms, whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law. If you are a consumer the exclusion of terms implied by law will not apply to you.

11. Data Protection
The personal information you provide to Proliant Server Store consists of your name, your postal and e-mail addresses, other contact details as well as order, delivery and billing information; it will be maintained as part of our customer records for the purposes of credit checking, direct marketing, orders delivery and product purchase history. This information will be stored, namely, on our centralised database in the United Kingdom. Proliant Server Store may also need to make your records available to our professional advisors, such as lawyers, accountants, regulatory authorities or other governmental administrations, all of which will be based in the United Kingdom. You can contact Proliant Server Store at any time to see the information held about you and to ask us to make any necessary changes to remove or correct it - or to object against any further use of your personal data by Proliant Server Store for direct marketing purposes. Further information as to the right to protect your personal data is available from the Data Protection Registry in the United Kingdom. By entering into any agreement with Proliant Server Store or providing Proliant Server Store with personal data, you consent to the processing and transfer of such data in the manner and for the purposes described here above.

12. General
Proliant Server Store shall not be liable to you for any loss or damage which you might suffer arising from Proliant Server Store' delay in fulfilling or failure to fulfil any of its obligations under these Terms to the extent that such delay or failure is caused by any circumstance beyond Proliant Server Store' reasonable control. If due to such circumstances or events Proliant Server Store has insufficient stocks to meet all its orders, Proliant Server Store may apportion available stocks between its customers at its sole discretion. These Terms and any terms appearing on any order form to which these Terms apply constitute the entire agreement between you and Proliant Server Store relating to the Products. The failure of Proliant Server Store or you to enforce any of these Terms does not constitute a waiver of that term and shall in no way affect the right later to enforce the term. The invalidity or unenforceability of any clause of these Terms shall not adversely affect the validity or enforceability of the remaining provisions. No amendment, variation or addition to these Terms shall be binding unless agreed to in writing by an authorised representative of Proliant Server Store. Proliant Server Store may transfer any contract with you concluded on these Terms or any of its rights or obligations under any such contract. These Terms will be construed in accordance with the laws of England and any disputes shall be settled by the English courts.

13. Defined Terms
"Proliant Server Store" means Global Computer Spares Limited, whose head office is at Unit 16 Millbrook Business Park, Sybron Way, Crowborough, East Sussex TN6 3JZ, trading as Proliant Server Store. Global Computer Spares Limited is registered in England No. 5143188, VAT No. 822094056, with registered offices at the above address. "Terms" means these terms and conditions of sale. "Products" means any products listed on this website for which you place an order which is accepted by Proliant Server Store. "You" means you, the customer.