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Proliant Server Store Privacy Statement

At Proliant Server Store, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us at This Privacy Statement describes who controls the personally identifiable information we gather about you, what personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.

Who controls personally identifiable information gathered about you?
Data that is gathered about you is controlled by Global Computer Spares Limited of which the headquarters are located at Unit 16 Millbrook Business Park, Sybron Way, Crowborough, East Sussex TN6 3JZ

What personally identifiable information does Proliant Server Store request?
We collect personally identifiable information that you voluntarily provide to us when you place an order, send us a letter or e-mail or give us a telephone call. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information, ordering and payment details, return requests or offers submitted to you, as well as data relating to your use of our web site. You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information in order for you to register on the site, to process your orders or to send you offers or information that you request.

Where is the collected information stored?
The personally identifiable information we collect about you will be stored and processed on electronic information systems operated by Global Computer Spares Limited in the United Kingdom.

What about web site "cookies"?
Our web site utilizes "cookies" for limited purposes intended to provide you with a more convenient shopping experience, such as bypassing our opening splash page if you so choose, remembering your auto-login name and password if you so choose, and maintaining items in your shopping cart if you leave the site before checkout. Cookies are small data files that are stored on your computer's hard drive. Cookies do not give us control over your computer. Some of our business allies whose sites are accessible from our site may also use cookies, but we have no access to or control over these cookies.

How does Proliant Server Store use personally identifying information about me?
The personally identifiable information that you voluntarily provide to us will be used to process your orders, notify you about new services or special promotional programs or send you offers or information. We may contact you if we have questions about your order or to notify you of the status of an order. We may also use your e-mail address to identify you on our internal systems. The personally identifiable information that we store in cookies is used to track your activity at our web site and to remember your individualized settings (such as your password, your online shopping cart, and the configuration of your Internet browser software) to make your visit more convenient and to make it unnecessary for you to re-enter such information when you make return visits to our site.

With whom might Proliant Server Store share personally identifiable information about me?
We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time such information is collected.

We contract with other companies to fulfill your order and provide the specific products or services to you. For example, we use a credit card processing company to process applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card; an independent financial institution to administer the Proliant Server Store credit card program; an outside shipping company to ship orders; and we use outside service providers to host our web site, to send e-mails to customers and prospective customers, and to provide direct mailing services. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization.

We are not responsible for the content appearing on other companies' web sites or for the privacy practices of these companies. We encourage you to read the privacy policy on the other company's web site if you have any concerns about how personally identifiable information may be collected or used.

We also have information about visitors to our web site, notably but not limited to those who have received a targeted promotional campaign or have reacted to any advertisement referring to our web site or products and/or services, processed by reputable third-party advertising companies, including but not limited to Emailing Solutions, for the purpose of managing the content of our web site and of our advertising, learning which promotion or advertisement brings you to our web site, targeting our future campaigns, and upgrading visitor information used in reporting statistics. For these purposes, we make use of interactive technologies, such as (i) pixel tags (also called clear gifs or transparent gif files) that are integrated in e-mails to your attention or advertisings published on web sites but that are not apparent for your visual comfort, (ii) cookies and/our web beacons placed by us, one of the above mentioned third-party advertising companies or another vendor working with one of them. The data generated through this technique helps us to understand what you like and do not like about our site so that we can make your visits more interesting and relevant. Personal information, if any generated by said techniques, is exclusively controlled by us and is subject to this Privacy Statement, this without prejudice to certain strictly anonymous and not personally identifiable data being shared with third-party advertising companies and/or other third parties. You may elect not to receive any promotional e-mail when registering on our web site for the first time or by changing your personal details at any time by logging in to your account.

We may share personally identifiable information with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our web site terms of use. Personally identifiable Information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our businesses.

How can I limit the use and sharing of personally identifiable information about me?
If your contact information indicates that you are located in an EU country which requires prior consent for sending information which is strictly promotional in nature, and without prejudice to more stringent rules under any applicable law, we will not send you such strictly promotional information unless you have requested it. In all events, you may decline at any time and for free to receive promotional e-mail from us by calling us on 01892 603456, by writing to us at Proliant Server Store, Unit 16 Millbrook Business Park, Sybron Way, Crowborough, East Sussex TN6 3JZ, or by sending an e-mail to If your contact information indicates that you are located in an EU country which requires prior consent for using and/or sharing your information solely for marketing purposes nature, and without prejudice to more stringent rules under any applicable law, we will not use and/or share your personally identifiable information solely for marketing purposes unless you have permitted it. In all events, you may ask us at any time and for free to refrain from using personally identifiable information about you for marketing purposes by calling us on 01892 603456, by writing to us at Proliant Server Store, Unit 16 Millbrook Business Park, Sybron Way, Crowborough, East Sussex TN6 3JZ, or by sending an e-mail to
We reserve the right to change our data practices from time to time. If we revise our European Union Privacy Statement, you may decline to permit us to use your personally identifiable information under the new policy by notifying us as described above.

How can I access or update personally identifiable information about myself?
It is important that our databases are accurate and up-to-date. To exercise your rights to access and make appropriate changes or deletions to personally identifiable information relating to personally identifiable information we have gathered about you, please call our customer service representative directly on 01892 603456. As a caller, we must verify your identity before granting you access to any information.

How is my personally identifiable information protected?
We have implemented numerous safeguards to protect reasonably and adequately personally-identifiable information.

Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are kept up to date on our security and privacy practices.

When personally-identifiable information is collected through our web site, the transmission is encrypted using industry-standard Secure Socket Layer ("SSL") technology and sensitive information such as credit card numbers or account information is encrypted for further protection.

You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online Proliant Server Store account. If you believe that someone has improperly used information about you or has made purchases that you did not authorize, please contact us immediately in one of ways provided below.

How may I contact Proliant Server Store?
If you have any questions about our handling of personally-identifiable information relating to you, please contact us by calling us on 01892 603456, by writing to us at Proliant Server Store, Unit 16 Millbrook Business Park, Sybron Way, Crowborough, East Sussex TN6 3JZ, or by sending an e-mail to

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